Data Controller: LLEIDA GLOBAL SOLUTION SL, VAT number B25803487, with registered address at C/Castell de Tona 22 Bajo A, 43850 Cambrils, Spain, hereinafter referred to as “MAPIBOSCH.COM,” and contact email mapi@mapibosch.com.

Data requested on the website and purpose of processing.

• Name, surname, and email address in contact forms:

  This information is requested to enable any direct communication with MAPIBOSCH.COM, whether to ask questions, provide comments or suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal data will prevent MAPIBOSCH.COM from responding to the request.

• Name, surname, address, phone number, email, and tax identification number:
  This information will be requested at the time of service payment, for the purpose of processing everything related to the client.

• Name, phone number, and email for the newsletter:
  With the explicit and voluntary consent of the data owner, the minimum necessary information will be requested on the website to send an automated commercial newsletter containing advertising, promotions, and other information about the services and/or products offered by MAPIBOSCH.COM.

• Email address:
  The email will be requested to access the client area, according to the data provided when creating the account.

If the user is under 16 years old, they must have authorization from their parents or legal guardians to provide their personal data. MAPIBOSCH.COM has no effective way to verify the age of users and is therefore exempt from any responsibility if the user does not comply with this requirement.

MAPIBOSCH.COM will always ensure that the use of the website, its content, and the processing of the user’s personal data are carried out correctly. To this end, users may exercise their rights to access, rectify, cancel, port, erase, or object at any time, in full compliance with applicable laws, by writing to mapi@mapibosch.com.

MAPIBOSCH.COM will never share the data it holds with third parties. If it does so to fulfill contracted services, send newsletters, comply with legal requirements, or manage the website, appropriate confidentiality agreements will be established between parties.

Any third-party links found on the website have privacy policies that are independent of MAPIBOSCH.COM Accessing these sites is the user’s responsibility, and it is up to the user to be aware of and decide whether to accept their policies.

FORMS

The website has 3 types of forms:

Contact Forms: Users, clients, or participants can find forms that facilitate communication with MAPIBOSCH.COM to ask questions, provide comments, request a quote, book services offered on the website, or exercise any rights they may have. Failure to provide the minimum necessary personal data will prevent MAPIBOSCH.COM from responding to the request. This processing is considered legitimate as part of pre-contractual diligence. The website and email servers of MAPIBOSCH.COM are responsible for processing this data.

Advertising Forms: Users, buyers, or participants will be asked for their explicit and voluntary consent to provide MAPIBOSCH.COM with the minimum necessary data to send advertising and commercial information related to the services and/or products offered by MAPIBOSCH.COM . This data will be added to an automated email marketing file managed by the data processor indicated below. The processing of personal data in this section is carried out with the consent of the data subject.

Service Request Processing: Users, clients, or participants will be asked for their data so that MAPIBOSCH.COM can process the services requested by the client. This is a legitimate processing of personal data due to the contractual relationship with the client or participant. The data will be stored on the website server.

RIGHTS OF PERSONAL DATA SUBJECTS:

Information and Access:
Users may contact MAPIBOSCH.COM to obtain information about how their personal data is being processed, particularly regarding: the purposes of the processing, the categories of data being processed, the recipients of the data, the retention period, the origin of the data when not obtained directly from the data subject, the existence of automated decision-making, and any cross-border data processing. Users may also request a copy of their personal data being processed.

Rectification:
Users may, at any time, rectify inaccurate data they have provided to MAPIBOSCH.COM or complete any data that is incomplete.

Objection:
Users may object to the processing of their personal data when such processing is based on public interest or legitimate interest. In these cases, MAPIBOSCH.COM will stop processing the data unless there are compelling legitimate grounds that override the interests, rights, and freedoms of the data subject, or if the data is required for the establishment, exercise, or defense of legal claims. MAPIBOSCH.COM will cease data processing in cases of objection to processing for direct marketing purposes.

Erasure (Right to be Forgotten):
Data subjects may request the deletion of their personal data. MAPIBOSCH.COM will carry out the erasure unless the processing is necessary for the exercise of freedom of expression and information, to comply with a legal obligation, to perform a task carried out in the public interest or in the exercise of official authority vested in MAPIBOSCH.COM , for reasons of public interest in the area of public health, for archiving purposes in the public interest, for scientific or historical research purposes, for statistical purposes, or for the establishment, exercise, or defense of legal claims.

Restriction of Processing:
Data subjects may request the restriction of processing of their personal data when they contest the accuracy of the data, for a period that allows the controller to verify the accuracy, or when the data subject has objected to processing and the legitimacy of the objection is being verified. MAPIBOSCH.COM will limit the processing accordingly.

Data Portability:
Data subjects may request a copy of their personal data obtained through automated means, or request that such data be transmitted to another data controller. MAPIBOSCH.COM will provide the data in a structured, commonly used, machine-readable, and interoperable format, as long as the processing is based on consent or carried out under a contract.

Not to Be Subject to Automated Individual Decision-Making:

MAPIBOSCH.COM will only carry out automated profiling when it is necessary for entering into or performing a contract, or when the data subject has previously given consent. In all cases, MAPIBOSCH.COM guarantees the right of the data subject to obtain human intervention, to express their point of view, and to contest the decision.

DATA PROCESSORS

MAPIBOSCH.COM requires the support of third parties to adequately offer its services and products. Appropriate confidentiality agreements are in place, and compliance with personal data protection regulations is verified.

The data provided to these third parties may not be used for any purposes not authorized by the data subject.

In accordance with principles of transparency and information, these third parties include:

• Systeme.io: Used for email marketing, client management, and automating newsletters with commercial information sent to the data subject’s email. This service is provided by ITACWT Limited, based in Ireland. Privacy policy: https://systeme.io/es/privacy-policy

• Google Analytics: Web analytics service to collect website usage statistics, provided by Google LLC, based in Mountain View, California, USA. Standard contractual clauses approved by the European Commission apply. Privacy policy: https://policies.google.com/privacy

• Google Drive: Cloud storage tool used for file backups and easy access, also provided by Google LLC. Same legal and privacy links apply as above.

• PayPal (Europe) S.à r.l. et Cie, S.C.A.: Used to manage credit/debit card payments on the website. Located at 22-24 Boulevard Royal, L-2449 Luxembourg. Privacy policy: https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES

• Facebook Pixel: Analytical tool for advertising purposes, used to track user actions on the website. Service provided by Facebook, Inc., 1601 Willow Road, Menlo Park, CA, USA. For users outside the US or Canada, data is controlled by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. Privacy and data processing info: https://www.facebook.com/privacy/explanation

• Stripe: Used to process credit/debit card payments. Service provided by Stripe Inc., based in the USA. Privacy and data processing info: https://stripe.com/us/privacy

• Nicalia: Web hosting service provided by Nicalia Internet S.L.U., CIF: B67044230, located at Calle Sant Marc 35, Canet de Mar, Barcelona, Spain. Privacy policy: https://www.nicalia.com/nosotros/politica-privacidad

Occasionally, MAPIBOSCH.COM may use applications or tools not listed here if they offer a better solution for a specific task. If this occurs, users will be notified accordingly.

NEWSLETTER POLICIES

These policies are considered complementary to the terms and conditions outlined on the website and are equally applicable in the event of a dispute. The same privacy and intellectual property policies apply.

The "newsletter" is the digital bulletin sent periodically by MAPIBOSCH.COM to its subscribers via an external email provider. Subscription is voluntary.

MAPIBOSCH.COM is not obligated to send the newsletter at regular intervals and may do so at its discretion. Subscribers may exercise their rights to access, rectify, cancel, or object by following the instructions at the footer of each newsletter.

Users must not share newsletter content with third parties, as doing so violates MAPIBOSCH.COM ’s copyright. Distribution is only permitted through channels managed and/or authorized by MAPIBOSCH.COM .

MAPIBOSCH.COM is not responsible for third-party content included in the newsletter. Any disputes must be handled directly with the mentioned party.

All material in the newsletter is protected by copyright owned by MAPIBOSCH.COM , or MAPIBOSCH.COM has proper authorization to use third-party content.

DATA RETENTION PERIOD

For purchases and invoicing: Personal data will be stored for the legally applicable period.

For newsletters and blog comments: Data will be stored as long as the data subject wishes to remain subscribed. Unsubscribing can be done at any time automatically via each newsletter or by writing to: mapi@mapibosch.com